Please note the practice is closed from 12 to 6.30pm on the following dates due to staff training:

• Wednesday 15th May 2024 
• Thursday 13th June 2024
• Thursday 11th July 2024
• Tuesday 20th August 2024
• Thursday 12th September 2024
• Tuesday 22nd October 2024
• Wednesday 13th November 2024
• Wednesday 12th February 2025
• Tueaday 11th March 2025

Between the hours of 12.00 and 14.00 the phone lines are open for emergency's only you will be told to call back at 14.00 if your problem is non urgent.

When Westdrive is closed please contact Stonecross Surgery.

Together with our PCN we provide extended hours at different sites, including on Saturdays, with various health professionals.

At both practices we have out of hours cover. This is provided by MEDOCC, NHS111 & Improved access Primary Care Hubs.

This means we can offer appointments up till 8pm in the evening at one of the hubs. These are held in Rochester Healthy Living Centre, Lordswood Healthy Living Centre and Rainham Healthy Living Centre. If you would like an appointment after the surgery is closed, please tell the receptionist at the time of making the appointment. You make the appointment in the normal way. 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency. 

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.